Yes, we still ship to the UK. However, due to both COVID and Brexit, some of our shipments to the UK are delayed or missing. Luckily, we noticed that the number of issues is decreasing. With regret we have to inform you that our shipper UPS, just like all other shippers, has made a waiver [...]
Yes, it is possible to ship your order to a non-EU country. As it is not possible to finalize such an order directly via the website, we ask you to send us an email with the products you want to order and the shipping address. We create a “Special product” for you, and you can [...]
All orders are sent on the next Monday. So all orders placed and paid before Sunday 23:59 will be shipped the next Monday. This also applies for Express shipments.
We cannot give a fixed delivery date. Our experience is that 90% arrives within 3-5 days and Express shipments within 1-2 days.
If you use a private address for shipping address and you’re not at home when UPS delivers, it most likely will be dropped at a UPS Access Point, so keep a eye on your email.
Yes, we ship all our orders carbon neutral via UPS.